For hygiene reasons we are unable to exchange or refund earrings unless they are faulty.
We make every effort to ensure products reach you in perfect condition, but please message via our getting in touch page to report a fault and return faulty goods for an exchange or refund.
Please note that rarely some earrings from our Vintage Pre-loved Clip-on collection may, given their pre-loved history, come with the tiniest of imperfections and are also non-refundable.