Delivery

We use Royal Mail for all deliveries and aim to despatch orders within 48 hours of an order being made (please note this can be longer during busier periods).

Once a purchase has been despatched via Royal Mail, it can be subject to postal delays we are unable to control. Please order in plenty of time to ensure your Cheerings arrive when you need them.

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Important re postal delays: In most cases Royal Mail deliveries arrive on time as advised. However in some instances - particularly with Standard 1st Class post - they can be subject to delays of up to 3 weeks in some areas (even outside postal strikes). Please consider this when choosing postage options and select Royal Mail Tracked 24 or 48 for urgent or date/occasion-sensitive deliveries.  

Delayed deliveries: If your order has not arrived 7+ days after the expected delivery date (i.e. up to 3 days after you receive your despatch confirmation email) please contact us at hello@cheerings.co.uk so we can help.  NB: to allow delayed orders to reach their intended destination, any agreed product replacements will be sent no sooner than 21 days after the original intended arrival date to avoid crossover.